Shipping policy
Shipping Policy
Last updated: [Insert Date]
Thank you for shopping with Piko wings. We aim to process and deliver your orders safely and on time.
Shipping Coverage
We currently ship orders within India only. International shipping is not available at this time.
Order Processing
Orders are usually processed within 1–2 business days after payment confirmation.
Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.
Delivery Time
After your order has been processed, the estimated delivery time is:
3–7 business days
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your payment.
Any free-shipping offers will be subject to the conditions mentioned on our website.
Order Tracking
Once your order has been shipped, tracking details will be sent to your registered email address, phone number, or WhatsApp number.
Tracking information may take up to 24 hours to become active after dispatch.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate delivery address.
Please contact us immediately if you need to update your shipping address. Address changes cannot be guaranteed once the order has been dispatched.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
Delivery Attempts
Our courier partner may contact you before delivery. Please ensure that the phone number provided during checkout is active and reachable.
If delivery is unsuccessful after multiple attempts, the parcel may be returned to us. Additional shipping charges may apply if the customer requests reshipment.
Delayed Orders
Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to courier issues, remote delivery locations, weather conditions, strikes, public holidays, or other unforeseen circumstances.
Please contact us if your order has not arrived within the estimated delivery period.
Damaged or Missing Packages
If your order arrives damaged, opened, or with items missing, please contact us within 24 hours of delivery.
Please provide:
-
Your order number
-
Photos or videos of the package
-
Photos of the damaged or missing product
-
An unboxing video, where available
Claims submitted without sufficient evidence may not be eligible for replacement or resolution.
Contact Us
For questions regarding shipping or delivery, contact us at:
Email: pikowings.in@gmail.com
Phone/WhatsApp: +91 89218 45595
Business Name: Piko Wings
